Careers Dreams at Common Thread Collective

What You’ll Do

COLLABORATE | “Every way, on every day, in every play, count on me”. This has become a mantra at CTC, as we’ve learned that collaboration and clear communication are the foundation of effective teamwork. As a PMB, you’ll work closely with members of your growth team and other members of CTC to create new ad concepts and ideate conversion-focused creative direction based on past account performance. You’ll be a champion of communication, giving and receiving feedback in a timely manner, while making sure everybody on your team has clarity on campaign performance and creative testing results.

EXECUTE | "Vision without execution is delusion. A famous quote by Thomas Edison, but a montra we have certainly adopted on the paid media team. As a PMB you'll be responsible for writing compelling direct-response advertising copy, building out campaigns in Facebook Ads Manager, and ensuring all strategic initiatives are built and launched according to strict timelines and agreed-upon budgets across multiple ad accounts. Attention to detail, proactive problem-solving, and data-driven decision making are all essential characteristics in becoming a best-in-class media buyer at CTC.

ADAPT | In an ever-changing digital marketing landscape, you’ll need to constantly adapt and evolve. As a PMB, you’ll combine data analysis and feedback from clients to develop strategic plans and tactical recommendations for targeting, messaging and optimizing campaigns to meet KPIs. PMBs continually tweak and optimize campaign creative, copy, audiences, and buying tactics to create the best possible outcomes for their clients. You’ll also conduct multivariate tests in order to determine the best performing creative and target audiences for your campaigns. You incessantly investigate account performance and are constantly adapting strategy based on statistical outcomes in your accounts.

What Success Looks Like

• Success in your day to day looks like: having full awareness of your ad accounts’ performance and spend pacing, creating and executing a full-funnel ad account strategy, writing copy and building ads in a timely manner, and working with your team to ideate on creative concepts.
• Success in your first 3 months looks like: feeling confident scaling and optimizing accounts, taking full ownership over your ad accounts, and being able to determine what success looks like for clients and what levers to pull to get there.
• Success in your first 6 months looks like: ability to strategize holistically to apply learnings towards improving other acquisition channels, ideate new advertising campaigns based on past account best performing sales, and understand what is happening in accounts across the company as a whole and be able to apply these learnings to your own ad accounts.

What You’ll Bring to the Table

• Bachelor's degree with a focus in Marketing or Business, or relevant experience, required | Expert knowledge of Facebook Ads Manager and Google Analytics
• Proven ability to plan, develop, execute, and optimize paid advertising campaigns for eCommerce brands (Facebook Blueprint Certification, a huge plus)
• An ability to manage large campaign budgets for brands generating up to $20 mil in yearly revenue | Data-driven with a consumer-first focus. You have a track record of using analytics to provide strategic recommendations and drive growth for direct-to-consumer brands
• Solid understanding of marketing research and consumer psychology | Excellent communication skills and ability to collaborate effectively on a team
• An ability to self-manage, juggle multiple projects and execute based on priority
• Driven by details. You’re meticulous, thorough, and enjoy being precise
• A desire to work in a fast-paced, high-pressured environment with a high level of collaboration
• Flexibility to work weekends and after-hours as need

What We’re About

We’re storytellers, buyers, builders, designers, coaches, partners, leaders, entrepreneurs of our own lives, and in our hearts, we at the Common Thread Collective (CTC), are dreamers.

With an untraditional take on marketing, CTC is a digital sales agency aimed at helping entrepreneurs of all stripes achieve their dreams.

A job is a job is a job. At CTC we don’t hire you for a job. We believe careers are a catalyst for your future self - because we’re not just interested in who you are, but in who you want to be. Come sell stuff online, tell stories, build websites, shape brands, create process, scale accounts, and help fellow entrepreneurs turn their dreams into reality.

We’ll come alongside you and care for you in your pursuits by offering full-time CTC entrepreneurs:

• Full health, dental, and vision benefits that fit your lifestyle and goals
• 401k program with a 3% company match (post 90 days employment) to bring out the investor inside you
• 4 weeks of paid time off on top of Holidays, your Birthday and the week of Christmas paid. Go get your R&R on so when you’re at CTC you’re firing on all cylinders
• A wellness reimbursement program that inspires 360 degrees of health: mentally, physically, and spiritually
• Two monthly sessions to tell a mental health guide your dreams as an entrepreneur in our Tell Me Your Dreams (TMYD) program. To top it off, we provide you with resources to realize your dreams through our Dream Fund

To be considered, please provide us with a cover letter on why you are interested in working at Common Thread Collective along with your resume

What You’ll Do

ANALYZE | As PSB, you’ll build, grow, and optimize your client’s Google Accounts. You’ll launch and manage campaigns, keep a close eye on budgets and bidding strategies, and conduct frequent A/B testing to gather data. You’ll then proactively take measures that grow accounts, while focusing on client retention and ROAS.

COMMUNICATE | You’ll have two audiences competing for your attention, and you’ll be ultra-communicative with both. First come your clients. You’ll jump on weekly calls to discuss progress in accounts, as well as ways you’re winning. Second comes your team and other internal groups. These groups are going to want to know what strategies you’re deploying, and that you’re ensuring consistency throughout the entire customer journey.

GROW | You’ll have overall accountability for the management and growth of all of your clients’ AdWords accounts. You’ll leverage your natural ability to weigh risks and benefits, and take strategic measures to scale accounts whenever possible. You’ll also be in constant contact with clients regarding what’s working, and will work to increase spend in those areas that are killing it.

What Success Looks Like

• Continuously meet revenue and ROAS target for up to 15 client projects
• Quick and thoughtful execution of Google ads by writing compelling copy, error-free building of ads, and troubleshooting account performance
• Establishing and maintaining long-lasting relationships with our clients by bringing valuable insights into meetings about ad performance, creative tests, and ideas for new marketing angles
• Problem-solving your way to reach success in our client’s ad accounts by digging into the data and transforming that into actionable next steps

What You’ll Bring to the Table

• Significant experience creating and optimizing multiple Google Ads account at scale (this is the #1 requirement for this job, and if you haven't done this, this isn't the position for you)
• Confident interpersonal communicator and relationship builder, including the ability to hold people accountable and conduct difficult conversations
• Expert knowledge of the following: Shopify, Google Merchant Center, Google Analytics, Google Tag Manager, Website Optimization, SEM, Copywriting
• Experience building, connecting, optimizing and troubleshooting data feeds in Google Merchant Center
• Excel expertise and a strong ability to analyze data, make actionable decisions and recommendations
• An ability to create display ad concepts quickly leveraging basic design skills (graphic design experience not required but is a plus)
• Familiarity with Google Ads Desktop Editor
• An ability to think about a brand’s 360º digital approach from customer acquisition through to customer retention An insatiable curiosity, and an inability to leave a problem alone until you’ve found one or many different potential solutions A desire to take risks - but only after carefully examining the calculus and determining that your chosen course of action is most effective

What We’re About

We’re storytellers, buyers, builders, designers, coaches, partners, leaders, entrepreneurs of our own lives, and in our hearts, we at the Common Thread Collective (CTC), are dreamers.

With an untraditional take on marketing, CTC is a digital sales agency aimed at helping entrepreneurs of all stripes achieve their dreams.

A job is a job is a job. At CTC we don’t hire you for a job. We believe careers are a catalyst for your future self - because we’re not just interested in who you are, but in who you want to be. Come sell stuff online, tell stories, build websites, shape brands, create process, scale accounts, and help fellow entrepreneurs turn their dreams into reality.

We’ll come alongside you and care for you in your pursuits by offering full-time CTC entrepreneurs:

• Full health, dental, and vision benefits that fit your lifestyle and goals
• 401k program with a 3% company match (post 90 days employment) to bring out the investor inside you
• 4 weeks of paid time off on top of Holidays, your Birthday and the week of Christmas paid. Go get your R&R on so when you’re at CTC you’re firing on all cylinders
• A wellness reimbursement program that inspires 360 degrees of health: mentally, physically, and spiritually
• Two monthly sessions to tell a mental health guide your dreams as an entrepreneur in our Tell Me Your Dreams (TMYD) program. To top it off, we provide you with resources to realize your dreams through our Dream Fund

To be considered, please provide us with a cover letter on why you are interested in working at Common Thread Collective along with your resume

What You’ll Do

ELEVATE | The advertising creative you produce will continue to set and then raise the bar for the quality standards here at CTC, dictated by key metrics. With the support of the Art Design Manager, you will focus on developing diverse creative that reflects the CTC core value to make ‘fascinating truths’. You use a variety of tools to create the quality clients expect from CTC, from After Effects, Photoshop, Premiere Pro, Illustrator, and Sketch. You never stop thinking outside the box of what you are capable of by relentlessly pursuing truly innovative concepts at all costs -- with curiosity and drive you hone new skills to further your craft. Through concise execution you pay attention to every detail, pixel, or frame, and keep planting your flag for both the quality and craft of the creative.

STREAMLINE | Process is an integral part in the success of your creative. This includes executing naming convention, file management, Adobe Creative Suite knowledge, Server protocol, and file packaging with the utmost care and detail. Multimedia Designers make everything move with speed and efficiency by utilizing and improving upon process. You understand your capabilities and can negotiate realistic and effective deadlines, and stick to your word and deliver.

COLLABORATE | As a Multimedia Designer you must collaborate with your Creative Strategist to come up with the most innovative and original creative possible (clients always come first). Communication is key. You will speak a shared design language and communicate clearly your design choices. We believe trust is built by being able to clearly back your aesthetic design choices to your strategist, and the client with clear persuasive language. We are #bettertogether.

What Success Looks Like

• Day to day, the art designer is responsible for the execution of creative content across a multitude of mediums ranging from short-form social advertisements to landing page design and concepts.
• Responsibilities include ideation and concepting, non-linear editing through Premiere and After Effects, and asset creation in Photoshop, E-commerce landing page design.
• In the first three months, the Multimedia Designer will spend time getting associated with processes, familiarity of client brands and aesthetics, as well as creating short-form ads, manipulating assets, and designing ecommerce landing pages.
• In the first six months, the Multimedia Designer will be adequately collaborating with teams on creative opportunities for clients, outsourcing creative tasks to freelancers/partners, raising the bar for creative quality at CTC, and thinking with a marketer's mindset to engage and entice customers to purchase.

What You’ll Bring to the Table

• 3 - 5 years of production and editing experience.
• Diverse technical skill in both Design and Editing.
• Must have a unique combination of humility (willing to do the dirty work) and ambition (vision for what your future holds).
• Must be adept in one or several non-linear editing platforms (Adobe Premiere Pro, After Effects, Photoshop, XD, Cinema 4D, Da Vinci Resolve, etc.)
• Have minimal experience in ASANA or relevant project management software preferred.
• Exceptional written and verbal communication skills.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• An insatiable curiosity, and an inability to leave a problem alone until you’ve found one or many different potential solutions. A desire to take risks and think outside the box.

What We’re About

We’re storytellers, buyers, builders, designers, coaches, partners, leaders, entrepreneurs of our own lives, and in our hearts, we at the Common Thread Collective (CTC), are dreamers.

With an untraditional take on marketing, CTC is a digital sales agency aimed at helping entrepreneurs of all stripes achieve their dreams.

A job is a job is a job. At CTC we don’t hire you for a job. We believe careers are a catalyst for your future self - because we’re not just interested in who you are, but in who you want to be. Come sell stuff online, tell stories, build websites, shape brands, create process, scale accounts, and help fellow entrepreneurs turn their dreams into reality.

We’ll come alongside you and care for you in your pursuits by offering full-time CTC entrepreneurs:

• Full health, dental, and vision benefits that fit your lifestyle and goals
• 401k program with a 3% company match (post 90 days employment) to bring out the investor inside you
• 4 weeks of paid time off on top of Holidays, your Birthday and the week of Christmas paid. Go get your R&R on so when you’re at CTC you’re firing on all cylinders
• A wellness reimbursement program that inspires 360 degrees of health: mentally, physically, and spiritually
• Two monthly sessions to tell a mental health guide your dreams as an entrepreneur in our Tell Me Your Dreams (TMYD) program. To top it off, we provide you with resources to realize your dreams through our Dream Fund

To be considered, please provide us with a cover letter on why you are interested in working at Common Thread Collective along with your resume

What You’ll Do

BRIEF | Measure twice, cut once. Your dedication to detail and vision enable you to support or defend a position or idea in a clear, concise and persuasive manner. You will pitch concepts, write briefs and communicate to clients and your team with confidence. Your main job is to get people on board with big ideas. This means your clients, your team, and (especially) yourself. You’re the Peggy Olsen of your team, floating into pitch presentations and blowing clients away with the power, novelty, and strategic elegance of your creative concepts—after you’ve done the same with your team. You enable your Art Designer to seamlessly bring items in the brief to life.

BUDGET | You will be the bank vault that decides where all the pennies go, ensuring your client gets the most rad creative solutions each and every month. That means knowing how to allocate money for content creation, design, post purchase experiences, or guiding top of funnel ad creation to website UX (from click to smile). You know when to push, and when to pull.

THINK | When posed with a creative challenge, you use a combination of historical data, current ecommerce trends, & creative problem solving to develop winning strategies that impact your client's growth. From increasing CTR and average watch time on ads to planning omnichannel creative campaigns during acceleration opportunities, your day to day consists of developing metrics to test your concepts and reporting back to your team on their success.

What Success Looks Like

• You strategically plan advertising campaigns and effectively communicate a clear hypothesis and objective to both your team and clients. Using Facebook Ads Manager, Google Analytics, Shopify, etc. you analyze historical performance and make recommendations about how new creative will improve future performance.
• You clearly communicate to your Art Designer on how to successfully execute on the vision. While upholding your client’s design and creative standards, you will contribute to the overall growth of their business through creative execution.
• Understand your client’s goals, the budget you have to work with, & what success looks like when making decisions.
• Determine when there is a need for outside assistance, freelancers, copywriters, and production and allocate your resources accordingly.
• You will lean into the “Spirit of CTC” to display a level of cultured care for your client to ensure they achieve their personal and financial dreams.

What You’ll Bring to the Table

• B.A. in Advertising, Marketing, Graphic Design, Communications, Journalism or Relevant Work Experience. 2 to 5 years’ experience creating and executing big ideas at an agency (external or internal) focused on ecommerce brands.
• Expert knowledge of using the Adobe Suite, Office 360, Keynote, Google Sheets/Excel, Asana or Related Project Managing Software, Shopify or similar ecommerce platforms, Facebook Ads Manager, and Google Analytics/Ads.
• Ability to translate marketing objectives into clear creative strategies. Industry experience scoping production costs.
• Strong communication skills (verbal and written) with the ability to support or defend a position or idea in a clear, concise and persuasive manner.
• A strong understanding of current and future design trends — you know what’ll be in before it’s in, and what’ll be out before it’s out.
• Relentless curiosity and an insatiable need to know more about your client, their product, and their customers. The ability to confidently present concepts both to your team and to clients.
• Attention to detail — if a font’s off-brand, you raise hell. A willingness to reject work when it’s not good enough — and the ability to kindly articulate why. Clear is kind.
• A passion for books, music, art, games, sports — in short, a love of life.

What We’re About

We’re storytellers, buyers, builders, designers, coaches, partners, leaders, entrepreneurs of our own lives, and in our hearts, we at the Common Thread Collective (CTC), are dreamers.

With an untraditional take on marketing, CTC is a digital sales agency aimed at helping entrepreneurs of all stripes achieve their dreams.

A job is a job is a job. At CTC we don’t hire you for a job. We believe careers are a catalyst for your future self - because we’re not just interested in who you are, but in who you want to be. Come sell stuff online, tell stories, build websites, shape brands, create process, scale accounts, and help fellow entrepreneurs turn their dreams into reality.

We’ll come alongside you and care for you in your pursuits by offering full-time CTC entrepreneurs:

• Full health, dental, and vision benefits that fit your lifestyle and goals
• 401k program with a 3% company match (post 90 days employment) to bring out the investor inside you
• 4 weeks of paid time off on top of Holidays, your Birthday and the week of Christmas paid. Go get your R&R on so when you’re at CTC you’re firing on all cylinders
• A wellness reimbursement program that inspires 360 degrees of health: mentally, physically, and spiritually
• Two monthly sessions to tell a mental health guide your dreams as an entrepreneur in our Tell Me Your Dreams (TMYD) program. To top it off, we provide you with resources to realize your dreams through our Dream Fund

To be considered, please provide us with a cover letter on why you are interested in working at Common Thread Collective along with your resume

What You’ll Do

GROW | As a Team Lead, you’ll be the CEO of a highly skilled team of digital marketers and the CMO for CTC clients, operating from a strong basis of industry knowledge and relational confidence. The Team Lead will act as the catalyst for growth of our clients’ businesses. You are excited about the complexities of a business and love identifying solutions to growth problems. Both your team and your clients will look to you to point them in the right direction.

GUIDE | You are not the hero for your client, you are the guide. Think Yoda. Your responsibility is to guide your client to identify and achieve success. A guide is calm, collected, and is not easily distracted by foam walls or obstacles. You are the temperature leader for your team and clients. You step into a room to set the stage for someone else to stand in the spotlight and be the hero. As a Team Lead, you have a love for serving the people around you. You may be the first one to climb to the top of the mountain, but you aren’t busy planting your flag; you are busy pulling up your teammates to make sure that they can be there to plant their own flags. You’re always present to answer their questions and anticipate their needs. You seek to understand the inner workings of each member of your team, constantly fascinated by their internal motivators and their dreams.

CONNECT | Entrepreneurship can be a lonely path. Guides are relational networkers who connect their clients to other entrepreneurs that will inspire them to keep going. You are sensitive to the dreams of your clients and teammates and connect them to resources and people that will help them get closer to dream achievement.

What Success Looks Like

• Forecast and hit growth opportunities
• Optimize client budgets for performance
• Maintain team revenue targets, meet client and project deadlines
• Develop meaningful relationships with clients
• Successfully collaborate with cross-functional teams

What You’ll Bring to the Table

• Minimum 3+ years in an ecommerce growth marketing role. Minimum 1 year experience managing a team or leading cross-functional projects.
• A proven track record for scaling direct-to-consumer ecommerce businesses. A thorough understanding of D2C ecommerce marketing best practices.
• A voracious appetite for solving complex problems. High emotional intelligence.
• Exceptional written and verbal communication skills. Ability to work in a fast-paced environment and be able to prioritize and manage multiple projects at once.
• Unique combination of humility (willing to do the dirty work) and ambition (vision for what your future holds).
• Familiarity with Shopify, Facebook, Google Analytics and Ads, Klaviyo, Snapchat.
• Agency experience or client-facing role preferred. Skilled in ASANA or relevant project management software preferred.
• Comfortable working with data analytics and business intelligence tools such as Glew.io or equivalent software.

What We’re About

We’re storytellers, buyers, builders, designers, coaches, partners, leaders, entrepreneurs of our own lives, and in our hearts, we at the Common Thread Collective (CTC), are dreamers.

With an untraditional take on marketing, CTC is a digital sales agency aimed at helping entrepreneurs of all stripes achieve their dreams.

A job is a job is a job. At CTC we don’t hire you for a job. We believe careers are a catalyst for your future self - because we’re not just interested in who you are, but in who you want to be. Come sell stuff online, tell stories, build websites, shape brands, create process, scale accounts, and help fellow entrepreneurs turn their dreams into reality.

We’ll come alongside you and care for you in your pursuits by offering full-time CTC entrepreneurs:

• Full health, dental, and vision benefits that fit your lifestyle and goals
• 401k program with a 3% company match (post 90 days employment) to bring out the investor inside you
• 4 weeks of paid time off on top of Holidays, your Birthday and the week of Christmas paid. Go get your R&R on so when you’re at CTC you’re firing on all cylinders
• A wellness reimbursement program that inspires 360 degrees of health: mentally, physically, and spiritually
• Two monthly sessions to tell a mental health guide your dreams as an entrepreneur in our Tell Me Your Dreams (TMYD) program. To top it off, we provide you with resources to realize your dreams through our Dream Fund

To be considered, please provide us with a cover letter on why you are interested in working at Common Thread Collective along with your resume

What You’ll Do

LEAD | Imitation is the biggest form of flattery - so they say. Well, let’s prove 'em right. As the CSM, you’ll set the tone of what it means to carry out exceptional customer service to our clients, lead by example so to speak. Our Growth Guides [strategists that oversee client success] will depend on you to help them pinpoint how they can “WOW” our clients, help them achieve their dreams and capitalize on the largest potential return on investment. CTC is in the business of building lifetime value (LTV) with our clientele, don’t you want a say in how we do that? This role is ready for your influence, so are our people and our clients!

COACH | Simply put, when our clients win, we win. And we love to win for our clients. As a CSM, you’ll work on deepening partnerships and building that LTV - it’s about that long term potential. What’s more, you get to turn some of the best parts of what it means to grow LTV with a client inwards, and build that with your direct reports. As a leader at CTC, you get to coach your team through success. For us, this means keeping it real on feedback and expectations. We say we have a dream culture at CTC, but it’s not enough to talk about dreams. As our CSM, you’ll get to help your direct reports achieve their dreams through intentional coaching and direction as well as help our clients achieve their revenue dreams. Then, we’ll party in celebration.

COLLABORATE | Essentially, we will leverage your marketing genius for use with our most important clients; you’ll be their outsourced CMO, building more CMO’s in your direct reports. You’ll work with your team to learn our client’s business and industry, to strategize ways to provide them with the most value our partnership as an agency has to offer. You’re going to take an insider look and deep dive into where our clients are in their business lifecycle. Then, through your direct reports, you’ll work closely with their leadership to consult on how to develop their marketing programs to produce scale and long-term sustainability. Your role taps into all other services at CTC: paid social, creative, retention and more - you love collaborating and bringing all the puzzle pieces together to form the big picture. We like that about you.

What Success Looks Like

• Lead your team of ecommerce growth strategists to achieve revenue targets. Effectively hire and onboard new ecommerce growth strategists.
• Responsible for coaching and career development of team. Collaborate cross-functionally with other organizational leaders to improve internal operations within Common Thread's service offerings.
• Structure, track and improve performance and KPIs. Upselling additional marketing channels.
• Forecast team revenue accurately. Guide ecommerce growth strategists on consultative, client-centric, strategic customer management practices.
• Support team in meeting evolving client needs and cultivate long-term relationships. Lead a rock-star team in achieving their dreams .

What You’ll Bring to the Table

• Management and leadership experience required; successful track record of building and developing high performing teams.
• Ability to provide clear marketing conceptual direction and to motivate cross functional teams.
• Successful track record of building and presenting strategic digital concepts/programs for brand growth, recommendations and tactics for clients and effectively executing programs.
• Strong pitching, presentation and communication/ writing skills. Familiar with the fundamentals of Facebook and Google advertising.
• Strong, professional verbal and written communication. Ability to build strategic client relationships.
• Teamwork-oriented with a strong focus on customer satisfaction and business development.
• Ability to think strategically, solve problems effectively and tenaciously follow through to ensure client success.
• Results-oriented with strong people and time management skills, highly organized, motivated and driven to succeed.

What We’re About

We’re storytellers, buyers, builders, designers, coaches, partners, leaders, entrepreneurs of our own lives, and in our hearts, we at the Common Thread Collective (CTC), are dreamers.

With an untraditional take on marketing, CTC is a digital sales agency aimed at helping entrepreneurs of all stripes achieve their dreams.

A job is a job is a job. At CTC we don’t hire you for a job. We believe careers are a catalyst for your future self - because we’re not just interested in who you are, but in who you want to be. Come sell stuff online, tell stories, build websites, shape brands, create process, scale accounts, and help fellow entrepreneurs turn their dreams into reality.

We’ll come alongside you and care for you in your pursuits by offering full-time CTC entrepreneurs:

• Full health, dental, and vision benefits that fit your lifestyle and goals
• 401k program with a 3% company match (post 90 days employment) to bring out the investor inside you
• 4 weeks of paid time off on top of Holidays, your Birthday and the week of Christmas paid. Go get your R&R on so when you’re at CTC you’re firing on all cylinders
• A wellness reimbursement program that inspires 360 degrees of health: mentally, physically, and spiritually
• Two monthly sessions to tell a mental health guide your dreams as an entrepreneur in our Tell Me Your Dreams (TMYD) program. To top it off, we provide you with resources to realize your dreams through our Dream Fund

To be considered, please provide us with a cover letter on why you are interested in working at Common Thread Collective along with your resume

What You’ll Do

IDENTIFY | You’ve sold creative before, you are proficient in the creative process and what it means to offer creative services successfully to clients. As a result, you have the keen ability to identify potential clients who would benefit from investing in Common Thread Collective’s creative services and packages.

ENGAGE | You care about the client and the services they need. You are able to articulate elements of the creative process, bringing it to life in a way potential clients can connect with, and in turn propel our services in a way they are able to see the value add of working with CTC. You are able to engage with potential clients and effectively present CTC’s creative solution offerings and to ultimately build rapport and trust during the process.

CLOSE | You not only care about the client and the experience they have, but also about your targets and closing with care and confidence. You’ve negotiated deals, have handled the full sales cycle from prospecting to closing, and are relentless in finding a way to get the deal done to reach sales targets. All the while maintaining integrity, humility, and trust.

What Success Looks Like

• Consistent attainment of monthly, quarterly, and annual sales goals. Prepare creative sales presentations effectively through virtual, phone, and in-person meetings.
• Ability to successfully negotiate pricing and contractual agreements to close sales. Develop target clients list and establish relationships with the C-suite, VP and Director levels at said targets.
• Creation of strong relationships with clients. Engage in new client relationships by developing target clients at the C-suite, VP and Director level at mid-market companies.
• Manage inbound sales qualified leads pipeline focusing on increasing conversion rate of those said leads.
• Generate and maintain a healthy pipeline driven by outbound prospecting activity.

What You’ll Bring to the Table

• At least 1-3 years of quota carrying sales experience. Marketing agency experience preferred.
• Experience managing the sales cycle across Hubspot or other CRM systems.
• Successful track record of consistently hitting sales quotas.
• Strong understanding and experience of the creative process for digital advertising preferred (you know the terminology, process and pricing like the back of your hand).
• Exceptional written and verbal communication skills.
• Teamwork-oriented with a strong focus on customer satisfaction.
• Results-oriented with strong people and time management skills, highly organized, motivated and drive to exceed sales targets.
• Ability to work with cross-functional teams to identify personalized creative packages for potential clients.

What We’re About

We’re storytellers, buyers, builders, designers, coaches, partners, leaders, entrepreneurs of our own lives, and in our hearts, we at the Common Thread Collective (CTC), are dreamers.

With an untraditional take on marketing, CTC is a digital sales agency aimed at helping entrepreneurs of all stripes achieve their dreams.

A job is a job is a job. At CTC we don’t hire you for a job. We believe careers are a catalyst for your future self - because we’re not just interested in who you are, but in who you want to be. Come sell stuff online, tell stories, build websites, shape brands, create process, scale accounts, and help fellow entrepreneurs turn their dreams into reality.

We’ll come alongside you and care for you in your pursuits by offering full-time CTC entrepreneurs:

• Full health, dental, and vision benefits that fit your lifestyle and goals
• 401k program with a 3% company match (post 90 days employment) to bring out the investor inside you
• 4 weeks of paid time off on top of Holidays, your Birthday and the week of Christmas paid. Go get your R&R on so when you’re at CTC you’re firing on all cylinders
• A wellness reimbursement program that inspires 360 degrees of health: mentally, physically, and spiritually
• Two monthly sessions to tell a mental health guide your dreams as an entrepreneur in our Tell Me Your Dreams (TMYD) program. To top it off, we provide you with resources to realize your dreams through our Dream Fund

To be considered, please provide us with a cover letter on why you are interested in working at Common Thread Collective along with your resume

What You’ll Do

SCALE | You’re all about creating a unique and differentiated customer experience that drives loyalty and lifetime value. You understand that retaining current customers is a key to successful business growth - for both the client and CTC. As a Retention Strategist, you’ll be focused on scaling your clients’ email and SMS programs by creating personalized communication that builds long-term customer relationships.

PARTNER | Working closely with your Retention counterparts, Paid Media, Paid Search, CRO, and Creative Services, you’ll collaborate across internal teams to plan cohesive marketing campaigns that fuel growth for our clients. Partnership with internal teams and client counterparts will enable our clients to achieve their dreams by engaging and retaining customers.

GROW | You have a passion for results-driven data and a track record of being able to identify, develop, segment, execute and optimize retention marketing campaigns. You will adapt and evolve to the needs of your clients by creating and executing strategies that help grow LTV and profitability for their business.

What Success Looks Like

• Strategize retention campaign calendar and automation for email and SMS services, and effectively communicate a clear execution plan, internally and externally. Indirectly manage a Retention Production Specialist to ensure on time delivery of assets, best-in-class creative production, and pixel-perfect execution.
• Work alongside clients and internal teams to execute retention services in an efficient and effective manner to improve our clients cash multiplier and profitability. Set up and manage a retention framework that includes testing, tracking, analyzing, implementing, and iterating on behalf of our clients.
• Analyze historic performance and make recommendations about how to improve future performance using data from ESPs, Google Analytics, Shopify, etc.
• Collaborate with production staff and designers to deliver high quality create assets that convert. Assist in the campaign QA process to ensure error-free deployment execution on behalf of our clients.
• Understand your clients’ goals and how changes to their retention marketing program can help get them there. Compile data and put together client reporting on an ongoing basis.

What You’ll Bring to the Table

• Bachelor's degree preferred by not required. 3 to 5 years’ experience in a retention role with a brand, agency, or CRM, and with a focus on DTC ecommerce.
• Strong knowledge of email marketing, ESP’s, copywriting and best practices for email deliverability. Understanding of other messaging platforms, such as SMS and Messenger.
• Proven experience in the direct-to-consumer space with expertise in Klaviyo or other major email service providers. Hands on experience with A/B testing and persuasive copywriting.
• Strong communication skills (verbal and written) with the ability to support or defend a position or idea in a clear, concise and persuasive manner. Relentless curiosity and an insatiable need to know more about your client, their product, and their customers.
• Ability to organize, prioritize and manage multiple tasks with great attention to detail. Self starter that can work independently and collaborate with a team.
• Inability to leave a problem alone until you’ve found one or many different potential solutions. The ability to confidently present plans both to your team and to clients.
• Attention to detail — if the copy is off-brand, you raise hell. Highly motivated individual with strong understanding of direct-to-consumer needs.
• A willingness to reject work when it’s not good enough — and the ability to kindly articulate why: Clear is kind.

What We’re About

We’re storytellers, buyers, builders, designers, coaches, partners, leaders, entrepreneurs of our own lives, and in our hearts, we at the Common Thread Collective (CTC), are dreamers.

With an untraditional take on marketing, CTC is a digital sales agency aimed at helping entrepreneurs of all stripes achieve their dreams.

A job is a job is a job. At CTC we don’t hire you for a job. We believe careers are a catalyst for your future self - because we’re not just interested in who you are, but in who you want to be. Come sell stuff online, tell stories, build websites, shape brands, create process, scale accounts, and help fellow entrepreneurs turn their dreams into reality.

We’ll come alongside you and care for you in your pursuits by offering full-time CTC entrepreneurs:

• Full health, dental, and vision benefits that fit your lifestyle and goals
• 401k program with a 3% company match (post 90 days employment) to bring out the investor inside you
• 4 weeks of paid time off on top of Holidays, your Birthday and the week of Christmas paid. Go get your R&R on so when you’re at CTC you’re firing on all cylinders
• A wellness reimbursement program that inspires 360 degrees of health: mentally, physically, and spiritually
• Two monthly sessions to tell a mental health guide your dreams as an entrepreneur in our Tell Me Your Dreams (TMYD) program. To top it off, we provide you with resources to realize your dreams through our Dream Fund

To be considered, please provide us with a cover letter on why you are interested in working at Common Thread Collective along with your resume

What You’ll Do

EXECUTE | You’re the technical whiz behind the scenes making it all happen. As the Retention Production Specialist, you are a hands-on resource to set up, QA, and deploy email and SMS campaigns for your clients. With guidance from the Retention Strategist, you code emails and build segments and automations to power highly personalized retention campaigns designed to drive customer loyalty and LTV for CTC clients.

COLLABORATE | You work closely with the Retention Strategist to manage the many moving parts of your clients’ retention programs, including providing briefs to email designers, routing creative for review and approval, and managing the campaign set-up and QA process to ensure a flawless execution and delightful customer experience.

MAXIMIZE | You understand not only your clients’ businesses, but know better than anyone the capabilities of their retention technology tools. Whether it’s setting up an email flow in the ESP, launching an SMS campaign, or investigating a deliverability issue, you know how to do it (or have the motivation to dive in and figure it out). What’s more, you work with your internal teams to ensure the functionality at your disposal (within an ESP or otherwise) is being utilized at the highest level for the best return.

What Success Looks Like

• Support all elements of retention campaign execution, including email coding (raw HTML coding experience required), SMS message set up, email address/mobile number capture, segment creation, automation/workflow development, and quality assurance.
• Draft creative briefs that enable designers to bring the vision for each campaign to life. Provide core project management support for the retention service offering, ensuring key milestones are met and strategic momentum is maintained.
• Regularly pull and organize accurate reporting for key performance KPIs to enable the Retention Strategist to glean insights and make recommendations.
• Become the expert on your client’s retention tools (ESP, messaging vendor, subscriber acquisition tools, loyalty program, etc.) and collaborate with the Retention Strategist to ensure functionality is maximized.
• As an extension of their teams, you’ll understand your client’s goals and what success looks like when making decisions.

What You’ll Bring to the Table

• Bachelor's degree preferred but not required. 1 to 2 years’ experience in an email production role with a brand, agency, or CRM, and with a focus on DTC ecommerce.
• Experience with Klaviyo is a plus. Expert-level experience coding emails in raw HTML (not just drag and drop). Strong knowledge of email marketing, ESPs, and best practices for email design and deliverability.
• Understanding of other messaging platforms, such as SMS and FB Messenger. Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Strong project management skills and the proven ability to drive momentum. Hands-on experience executing A/B tests and analyzing results.
• Ability to maintain composure and continue to execute under pressure or periods of high stress. Willingness to dive in and find answers to complex problems where solutions may not yet be documented.
• Attention to detail — if even a pixel is out of place, you raise hell. Relentless curiosity and an insatiable need to know more about your client, their product, and their customers.
• Self starter that can work independently and collaborate with a team. Ability to complete short-term and long-term goals in a proper manner.
• Highly motivated individual with strong understanding of direct-to-consumer needs. A willingness to reject work when it’s not good enough — and the ability to kindly articulate why: Clear is kind.

What We’re About

We’re storytellers, buyers, builders, designers, coaches, partners, leaders, entrepreneurs of our own lives, and in our hearts, we at the Common Thread Collective (CTC), are dreamers.

With an untraditional take on marketing, CTC is a digital sales agency aimed at helping entrepreneurs of all stripes achieve their dreams.

A job is a job is a job. At CTC we don’t hire you for a job. We believe careers are a catalyst for your future self - because we’re not just interested in who you are, but in who you want to be. Come sell stuff online, tell stories, build websites, shape brands, create process, scale accounts, and help fellow entrepreneurs turn their dreams into reality.

We’ll come alongside you and care for you in your pursuits by offering full-time CTC entrepreneurs:

• Full health, dental, and vision benefits that fit your lifestyle and goals
• 401k program with a 3% company match (post 90 days employment) to bring out the investor inside you
• 4 weeks of paid time off on top of Holidays, your Birthday and the week of Christmas paid. Go get your R&R on so when you’re at CTC you’re firing on all cylinders
• A wellness reimbursement program that inspires 360 degrees of health: mentally, physically, and spiritually
• Two monthly sessions to tell a mental health guide your dreams as an entrepreneur in our Tell Me Your Dreams (TMYD) program. To top it off, we provide you with resources to realize your dreams through our Dream Fund

To be considered, please provide us with a cover letter on why you are interested in working at Common Thread Collective along with your resume

What You’ll Do

TRACK | As CrSM, your primary job is to ensure your team operates with integrity. You help each direct report understand, define, and agree to their creative sandbox (budget, timeframe, and actual cost). Both gatekeeper and guide, you enforce standards and implement tools that streamline these efforts.

REPORT | Your expertise helps Creative Strategists define and hold the line for every great idea. Once results are in, you dole out recognition and development opportunities accordingly. You always deliver encouragement alongside accountability. Your relentless search for insights causes innovation within the CTC creative ecosystem, and intuitive solutions seem to magically appear with you around.

RALLY | Make stuff matter — that’s your rallying cry for your team. Part muse, part maker, you understand making cool sh*t requires irrational creativity and sound process. You create space for Creative Strategists to be inspired and learn. That’s the kind of freedom an excellent Creative Strategy Manager provides to their direct reports. You stay interested and exhibit servant leadership as often as possible. You know how to get buy-in from your team and push them towards new levels of creative excellence.

What Success Looks Like

• Create symbiotic tools that integrate time allocation, tracking, scoping, project management, outsource management, budgeting, & cross-team support.
• Vet freelancers & vendors for competency.
• Work with the Multimedia Design Manager and Chief Creative Officer to define and enforce role specific process, KPIs, and responsibilities.
• Conduct Forward Progress with direct reports.
• Aid Creative Strategists throughout their creative and client facing responsibilities.

What You’ll Bring to the Table

• B.A. in Advertising, Graphic Design, Communications, Journalism or Relevant Work Experience.
• 3 to 5 years of experience managing teams who create and execute big ideas at an agency (external or internal).
• Expert knowledge of using the Adobe Suite, Office 360, Keynote, Google Sheets/Excel, and ASANA or relevant project management software. Industry experience scoping production costs and managing freelance networks.
• Ability to translate marketing objectives into clear creative strategies. Strong communication skills (verbal and written) with the ability to support or defend a position or idea in a clear, concise and persuasive manner.
• Interest in and aptitude for creative business and marketing solutions. Must have a unique combination of humility (willing to do the dirty work) and ambition (vision for what your future holds).
• Strong communication skills (verbal and written) with the ability to support or defend a position or idea in a clear, concise and persuasive manner.
• Ability to organize, prioritize and manage multiple tasks with great attention to detail. Ability to complete short-term and long-term goals in a proper manner.
• An insatiable curiosity, and an inability to leave a problem alone until you’ve found one or many different potential solutions. A desire to take risks - but only after carefully examining the calculus and determining that your chosen course of action is most effective.

What We’re About

We’re storytellers, buyers, builders, designers, coaches, partners, leaders, entrepreneurs of our own lives, and in our hearts, we at the Common Thread Collective (CTC), are dreamers.

With an untraditional take on marketing, CTC is a digital sales agency aimed at helping entrepreneurs of all stripes achieve their dreams.

A job is a job is a job. At CTC we don’t hire you for a job. We believe careers are a catalyst for your future self - because we’re not just interested in who you are, but in who you want to be. Come sell stuff online, tell stories, build websites, shape brands, create process, scale accounts, and help fellow entrepreneurs turn their dreams into reality.

We’ll come alongside you and care for you in your pursuits by offering full-time CTC entrepreneurs:

• Full health, dental, and vision benefits that fit your lifestyle and goals
• 401k program with a 3% company match (post 90 days employment) to bring out the investor inside you
• 4 weeks of paid time off on top of Holidays, your Birthday and the week of Christmas paid. Go get your R&R on so when you’re at CTC you’re firing on all cylinders
• A wellness reimbursement program that inspires 360 degrees of health: mentally, physically, and spiritually
• Two monthly sessions to tell a mental health guide your dreams as an entrepreneur in our Tell Me Your Dreams (TMYD) program. To top it off, we provide you with resources to realize your dreams through our Dream Fund

To be considered, please provide us with a cover letter on why you are interested in working at Common Thread Collective along with your resume

What You’ll Do

BUILD | You are the expert at all things Facebook. You will be working with a handful of clients that are ready to unlock incremental scale by building ads and optimizing accounts. To do this you’ll need immaculate attention to detail and a curiosity to problem solve anything that comes your way. Additionally, you will be communicating directly with the clients while building strong relationships that will make them long term partners.

SUPPORT | You approach every new opportunity with your hands down, ready to give and to serve. You’ll be supporting clients with valuable feedback as well as reporting on past performance while projecting future performance and the tools you need to get there.

ANALYZE | Einstein meets Picasso. Data is the brush you paint your future masterpieces with. You are continually diagnosing and looking for things you can test and tweak, always searching to improve, to build, and to chart out new paths and stake out new plots. You are constantly defining who your key audiences are and how you uniquely speak to them. You are writing new copy and new headlines to discover what can best garner your customer’s attention and leave them wanting more. You are looking at images and videos and defining how they can be better produced, designed, and implemented in order to tell fascinating truths about your products. It means identifying your wins and scaling them. It means facing your losses and thinking about what went wrong. It means planning for what you’ll learn to do better next time.

What Success Looks Like

• Daily you will care for entrepreneurs and help them achieve their dreams. Sometimes this takes the form of providing excellent, clear, and timely feedback to clients through email, slack, and conference calls. Sometimes this means diving deep into ad accounts, building new ads, new audiences, and writing new messages in order to achieve better financial returns on ad spend. Sometimes this means brainstorming big ideas, campaigns, and sales, and determining the best way to communicate to customers. But always this means showing up every day with the mission in mind of growing and serving your clients in everything you do.
• Moving clients from Point A to Point B.
• Point A: onboarding clients in a way that ads clear value to their business and sets expectations, roles, and responsibilities moving forward. Working to grow and scale client accounts through best practices of media buying and voracious hunger to always be optimizing. Creating relationships with clients that builds trust in you as well as CTC as a whole. Comforting them that their growth is your chief concern and you exist to do everything possible to help them achieve their dreams.
• Point B: Growing and scaling ad accounts as well as client relationships to the point where a client’s business is ready to be handed off to a full growth team. Managing that offboarding effectively includes clear communication with the new growth team and support to make assure their comfort in the accounts and with the relationship and doing the same for the client, ensuring they are happy and comfortable with their new transition and excited to take this next huge step forward in with their business in pursuit of their dreams. Also, continuing to foster those relationships even after the handoff by occasionally checking in with the growth team and the client to ensure their satisfaction as well as assist in any problem-solving.

What You’ll Bring to the Table

• 1+ Years of Digital Marketing and Media Buying Experience, Preferably in an Agency or Client Facing Setting.
• Proficiency with Facebook Ads Manager a must. Understanding of branding and messaging concepts, core marketing principles, CRO, SEO/SEM, email marketing, and omnichannel strategy, preferred.
• Must have a unique combination of humility (willing to do the dirty work) and ambition (vision for what your future holds).
• A keen eye for detail in management of timelines and deliverables. Logical and analytical while being creative and curious.
• Skilled in ASANA or relevant project management software, preferred. Exceptional written and verbal communication skills.
• Ability to organize, prioritize and manage multiple tasks with great attention to detail. Ability to complete short-term and long-term goals in a proper manner.
• An insatiable curiosity, and an inability to leave a problem alone until you’ve found one or many different potential solutions.
• A desire to take risks - but only after carefully examining the calculus and determining that your chosen course of action is most effective.

What We’re About

We’re storytellers, buyers, builders, designers, coaches, partners, leaders, entrepreneurs of our own lives, and in our hearts, we at the Common Thread Collective (CTC), are dreamers.

With an untraditional take on marketing, CTC is a digital sales agency aimed at helping entrepreneurs of all stripes achieve their dreams.

A job is a job is a job. At CTC we don’t hire you for a job. We believe careers are a catalyst for your future self - because we’re not just interested in who you are, but in who you want to be. Come sell stuff online, tell stories, build websites, shape brands, create process, scale accounts, and help fellow entrepreneurs turn their dreams into reality.

We’ll come alongside you and care for you in your pursuits by offering full-time CTC entrepreneurs:

• Full health, dental, and vision benefits that fit your lifestyle and goals
• 401k program with a 3% company match (post 90 days employment) to bring out the investor inside you
• 4 weeks of paid time off on top of Holidays, your Birthday and the week of Christmas paid. Go get your R&R on so when you’re at CTC you’re firing on all cylinders
• A wellness reimbursement program that inspires 360 degrees of health: mentally, physically, and spiritually
• Two monthly sessions to tell a mental health guide your dreams as an entrepreneur in our Tell Me Your Dreams (TMYD) program. To top it off, we provide you with resources to realize your dreams through our Dream Fund

To be considered, please provide us with a cover letter on why you are interested in working at Common Thread Collective along with your resume

What You’ll Do

ATTRACT | CTC isn’t different in what we do, but we are different in how we do it. Our recruiting methods of sourcing talent are no exception - that’s where you come in. As the Recruiting Manager [RM], you’ll spearhead a marketing of sorts, attracting candidates on AND off the market [wink, wink] to CTC as an employer of choice. For this to happen, you’ll dive into learning our “how” and what it means to be a dream entrepreneur at CTC. But it doesn’t stop there, since CTC is different in how we do what we do, we know diversity is the key to keeping that going. It’s top priority that the demographics within CTC represent the world outside of CTC. If this excites you as our RM, we’re excited to partner with you on hiring the most talented, interested, and effortful talent across all races, ethnicities and orientations.

COLLABORATE | No person is an island, that’s how the saying goes, right? Well, you get the idea. We’re a rapidly growing company and while you’ll be taking the lead on all recruiting efforts as our RM, you won’t do it without support. Working hand in hand with the Director of People + Talent, you’ll tap into CTC’s hyper concentration on people and company culture where the goal is simple; make CTC an employer of choice in the eCommerce/DTC space. But it doesn’t stop there, collaboration on pacing, timing, fulfillment and retention across all hiring managers and CTC executives will be more than happenstance.

ANTICIPATE | Where there is growth there is planning and the Differentiation Dept prides itself on #planfulness. As our RM, you’re here for it. Working with your Director of People + Talent, you’ll anticipate the hiring needs of CTC rather than reacting. As the RM we’re depending on you to be forward thinking and mindful in approach considering timeline, questions, and long term solutions. Solving for the here and now is only a bandaid for the present, we’re looking to anticipate what’s to come for the future CTC.

What Success Looks Like

• Consistency is your new middle name where you get to partner with hiring managers on best practices consistently, across all our hiring needs.
• You’ll find entrepreneurs who will pour into CTC’s ecosystem and supplement its culture, knowledge, skills, and abilities, by bringing their authentic selves to our remote world.
• You’re not shy about Diversity Equity and Inclusion [DEI] efforts, you’re committed to increasing the BIPOC and LGBTQIA+ makeup of CTC’s demographic.
• Update and/or create recruiting procedures and workflows to ensure hiring managers, teams, and candidates have a positive and engaged experience. Formally launch and enforce CTC’s Applicant Tracking System [ATS]. Sourcing talent, while delicately balancing cultural fit & expertise.
• Ensuring the application and interview process for a candidate is an on brand experience, since retention starts with your first impression. Collaborate with the Director of People + Talent to ensure employer branding is consistently showcasing CTC as an employer of choice, embodies CTC culture, and markets to attract new entrepreneurs ready to chase their dreams.

What You’ll Bring to the Table

• 3 + years of recruiting and sourcing experience, preferred.
• 3+ years in screening and interviewing top talent experience, preferred.
• 2-5 years of customer service experience, preferred.
• 1 + years of DEI recruiting experience, required.
• Proven success collaborating with hiring managers and creating a culture of teamwork and collaboration. Ability to maintain confidential information.
• Strong interpersonal skills essential. Google expert in Drive and Calendar.
• Skilled in the use of ATS, HR database, and ASANA or relevant project management software preferred. Exceptional written and verbal communication skills.
• Ability to organize, prioritize, coordinate, and manage multiple tasks with great attention to detail. Must have a unique combination of humility (willing to do the dirty work) and ambition (vision for what your future holds).

What We’re About

We’re storytellers, buyers, builders, designers, coaches, partners, leaders, entrepreneurs of our own lives, and in our hearts, we at the Common Thread Collective (CTC), are dreamers.

With an untraditional take on marketing, CTC is a digital sales agency aimed at helping entrepreneurs of all stripes achieve their dreams.

A job is a job is a job. At CTC we don’t hire you for a job. We believe careers are a catalyst for your future self - because we’re not just interested in who you are, but in who you want to be. Come sell stuff online, tell stories, build websites, shape brands, create process, scale accounts, and help fellow entrepreneurs turn their dreams into reality.

We’ll come alongside you and care for you in your pursuits by offering full-time CTC entrepreneurs:

• Full health, dental, and vision benefits that fit your lifestyle and goals
• 401k program with a 3% company match (post 90 days employment) to bring out the investor inside you
• 4 weeks of paid time off on top of Holidays, your Birthday and the week of Christmas paid. Go get your R&R on so when you’re at CTC you’re firing on all cylinders
• A wellness reimbursement program that inspires 360 degrees of health: mentally, physically, and spiritually
• Two monthly sessions to tell a mental health guide your dreams as an entrepreneur in our Tell Me Your Dreams (TMYD) program. To top it off, we provide you with resources to realize your dreams through our Dream Fund

To be considered, please provide us with a cover letter on why you are interested in working at Common Thread Collective along with your resume

What You’ll Do

RETAIN | Ultimately, the success of ADmission comes down to retaining the members that we are bringing in every month. You will be a key player in improving that metric by way of member onboarding optimization, nurturing trials and new members , as well as increasing overall engagement within the community. You’ll accomplish this by making improvements to our current email flows, personally engage with members that are in active trial, owning the member milestone process, and following up with cancelling members to identify areas we can improve, or even retaining those cancelled members.

ENGAGE | Community can’t exist without conversation, and your day to day success in this role will anchor on your ability to connect with members on multiple levels. This will happen through direct messages with members in Slack, engaging with member questions and requests, compiling FAQ’s and training topic requests, and support via email. Being proactive in your engagement is key, so you’ll also take the initiative to reach out to members for progress check-ins, ask if they need to be connected to any resources or tools, & surprise and delight with gifts. All of this is essential to make their experience the best it possibly can be, while helping them move closer to achieving their dreams.

OPTIMIZE | You are responsible for helping take the tools, strategies, and processes that we use for our clients and brands at CTC and translating them into content that will grow hundreds of early-stage ecommerce brands within this community. Through supporting the ADmission team in the creation and publishing of new resources, trainings and webinars, you will be helping ADmission stay on the cutting edge of this industry. You will help hold this product to a high standard of consistency and excellence while keeping it true to our mission of helping entrepreneurs achieve their dreams.

What Success Looks Like

• Improving and optimizing the Admission member experience, including member onboarding process, active member roster sheet, milestone setting and achievement, and 7-day trial email flow and member nurture flow.
• Owning community engagement and member care, including daily Slack community engagement in public channels, daily support email response, and assist in weekly Member's-only newsletter.
• Supporting in the creation, publishing, and promotion of community content.
• Owning and executing day to day processes in order to create continuity and excellence within ADmission’s member community.

What You’ll Bring to the Table

• 1-3 years experience in eCommerce growth, digital advertising and online community management in the digital product space (courses and membership programs).
• General understanding of how digital product businesses work, and how the community component is essential to it’s long term success.
• Experience navigating and answering questions as it relates to the Facebook Ads Manager platform. Proven ability to support, engage, and care for a growing online community.
• Experience operating inside ConvertKit, Kajabi, Slack, Google Analytics, and Google Suite. Knowledge using online customer service tools and plugins (such as Typeform, Stripe, Zapier, Vimeo, YouTube), a plus.
• Experience planning, developing, and executing paid advertising campaigns for eCommerce brands, a plus.
• Must have a unique combination of humility (willing to do the dirty work) and ambition (vision for what your future holds). Exceptional written and verbal communication skills.
• Ability to organize, prioritize and manage multiple tasks with great attention to detail. Ability to complete short-term and long-term goals in a proper manner.
• An insatiable curiosity, and an inability to leave a problem alone until you’ve found one or many different potential solutions. A desire to take risks - but only after carefully examining the calculus and determining that your chosen course of action is most effective.

What We’re About

We’re storytellers, buyers, builders, designers, coaches, partners, leaders, entrepreneurs of our own lives, and in our hearts, we at the Common Thread Collective (CTC), are dreamers.

With an untraditional take on marketing, CTC is a digital sales agency aimed at helping entrepreneurs of all stripes achieve their dreams.

A job is a job is a job. At CTC we don’t hire you for a job. We believe careers are a catalyst for your future self - because we’re not just interested in who you are, but in who you want to be. Come sell stuff online, tell stories, build websites, shape brands, create process, scale accounts, and help fellow entrepreneurs turn their dreams into reality.

We’ll come alongside you and care for you in your pursuits by offering full-time CTC entrepreneurs:

• Full health, dental, and vision benefits that fit your lifestyle and goals
• 401k program with a 3% company match (post 90 days employment) to bring out the investor inside you
• 4 weeks of paid time off on top of Holidays, your Birthday and the week of Christmas paid. Go get your R&R on so when you’re at CTC you’re firing on all cylinders
• A wellness reimbursement program that inspires 360 degrees of health: mentally, physically, and spiritually
• Two monthly sessions to tell a mental health guide your dreams as an entrepreneur in our Tell Me Your Dreams (TMYD) program. To top it off, we provide you with resources to realize your dreams through our Dream Fund

To be considered, please provide us with a cover letter on why you are interested in working at Common Thread Collective along with your resume