Everyone wants to know how they’re doing. Whether it’s founders, marketing leads, or investors — we’re all asking the same question …
Are we growing the right way?
At Common Thread Collective, we’ve developed a framework to answer that question with clarity: The Strategic Growth Grade Scorecard, a diagnostic tool built to evaluate the financial health and strategic momentum of your ecommerce business.
It’s a scoring system made up of seven core financial and strategic metrics, each graded to give your brand a total score. Your grade reflects not just profitability, but the sustainability and efficiency of your growth engine … especially in today’s volatile market.
Seven financial and strategic metrics determine the sustainability and efficiency of your growth.
Let’s walk through the key components …
To help, we’ve created a scorecard and video walkthrough.
This isn’t a vanity report. It’s a decision-making compass that tells you where to look, what to fix, and how to grow.
Here’s how you find your brand’s 60-Day LTV Growth:
60-Day LTV Growth % = ((Average 60-Day Additional Customer Revenue - Average First Order Value) ÷ Average First Order Value) x 100
Can you recover ad spend quickly?
Brands with high short-term LTVs can scale faster and invest with more confidence.
Here’s the formula:
12-Month LTV Growth % = ((Average 12-Month Additional Customer Revenue - Average First Order Value) ÷ Average First Order Value) x 100
Understand how much long-term value your brand creates from each customer cohort.
Important for strategic planning and knowing your ceiling.
Here’s your OPEX % formula:
OPEX % = Operating Expenses ÷ Revenue
Your ability to invest in growth depends on your operating leverage.
Fixed costs too high? You're stuck. Stay lean to stay nimble.
Here’s how you find your brand’s Cost of Delivery:
Cost of Delivery % = (COGS + Shipping + Tax + All Other Fees) ÷ Revenue
Gross margin is your growth fuel. This metric includes product, shipping, fulfillment, and fees.
Here’s the formula for finding your brand’s ratio of Average First Order Value to Average New Customer Acquisition Costs:
Cost of Delivery % = (COGS + Shipping + Tax + All Other Fees) ÷ Revenue
The clearest signal of your media buying efficiency. Are you break-even on Day 1?
Here’s how you find YoY TTM New Customer Revenue Growth:
New Customer Revenue Growth (TTM YoY) = ((Last 12-Months’ New Customer Revenue - Previous 12-Months’ New Customer Revenue) ÷ Previous 12-Months’ New Customer Revenue) x 100
Most brands are struggling to grow net new customers.
This measures if your acquisition efforts are expanding your base year over year.
We calculate IMR using:
Incremental Marginal Return = ((Platform-Attributed Revenue x Incrementality Factor) - Cost of Delivery - Ad Spend) ÷ Total Ad Spend
This is the most important new addition — a media measurement metric that compares the true rate of return on ad dollars across channels.
Benchmarks are:
A 15%+ IMR is considered the minimum viable return based on current capital costs.
It’s the first truly comparable metric across channels. Just like you evaluate your investment portfolio, IMR shows you where your next best dollar belongs … apples to apples.
And with the ability to adjust for 30-day and 60-day LTV windows, it gives brands a realistic understanding of performance based on cash flow cycles.
If Meta has a 20% IMR and Google Brand has 14%, guess what? Meta deserves your next dollar.
As ecommerce operators, we found that even high-performing brands often lacked clarity on why they were succeeding … or what was limiting their next phase of growth.
We built this scorecard to solve that problem by:
You should use the Scorecard to:
Whether you're doing $2M, $5M, or $15M per year, the scorecard helps you shift from reactive growth to strategic execution.
Stop guessing. Start measuring what matters.
Want help diagnosing your brand’s grade and unlocking your next level of growth?
Reach out to the team at Common Thread Collective … we’ve helped hundreds of ecommerce brands grow with clarity and confidence.
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